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Allegiance Moving and Storage Review

263 Customer Comments & Reviews - see all comments
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Allegiance Moving and Storage is a licensed interstate moving company based in Lake Worth, Florida. Founded in 2018, the company coordinates residential and commercial state-to-state moves and provides storage and auto transport services. The actual moving is done by its network of motor carrier partners.

How is Allegiance rated?

Breakdown

4.7/5
Services Offered
4.7/5
Coverage Area / Company Type
4.7/5
Reputation

Overall Rating: 4.5 / 5 (Excellent)

In contrast to many moving companies who disclose few facts about their operations and services, Allegiance Moving and Storage presents consumers with detailed, specific information about what it does and how much it costs. The company also makes clear that it is a broker, not a mover, unlike some of its competitors who seem to blur that distinction. These are encouraging, pro-consumer practices. Since the company is a newer player in the moving brokerage business, it remains to be seen whether it can successfully navigate the challenges posed by being in the middle between the consumer and the mover. Based on what we've seen, however, we'd be very tempted to give them a try.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone
In-person
Pickup Restrictions
None
Restrictions
None

Services Offered - 4.7 / 5

Allegiance offers all the services that a state-to-state residential move might require: assistance with packing, storage, and auto transport to name the big three. However, since Allegiance is a broker, the services rendered by each mover it partners with will necessarily vary. Consumers are advised to inquire about what services are--and are not--offered by the company that actually performs their move.

Reputation

BBB Rating
NR
Number of BBB Positive Reviews
10
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
7
Year Founded
2018
Date Collected
2019-09-27

Reputation - 4.7 / 5

Allegiance Moving and Storage gets high marks from us for the transparency of its operations. The company's website very clearly lays out charges and options and offers firm estimates. These disclosures give us confidence in its operations. However, the company has only been in business for about a year, so unsurprisingly there isn't a lot of information available about its reputation among its customers. To date in 2019, the company has had 16 complaints lodged against it with the Department of Transportation. Most of these concerned problems with estimates and final charges, shipping documents, and pickup/delivery. The company's reviews on the BBB website are mixed, though a majority are largely positive. Allegiance has no reviews on Trust Pilot. Since it is a broker, not a mover, Allegiance's reputation is largely dependent on the behavior of its moving contractors. Careful consumers should investigate the reputation of the mover Allegiance proposes contracting their move to; that will yield a much more useful picture of customer satisfaction levels.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
DOT #3183105
MC License Number
MC #128059

Fleet - 4.7 / 5

As a broker rather than a mover, Allegiance doesn't have a fleet of its own. As your advocate through this entire process, Allegiance works closely with the carriers that are in their network and prices and sells the loads according to the carriers' tariffs and the accepted rates. Allegiance has a five-step carrier vetting process. Consumers who are interested in finding out about the number of drivers and trucks their mover has should look up that information once they are told which mover Allegiance plans to assign the project to.

Contact & Additional Info

Homepage URL
Company Phone
(844) 499-5588
Headquarters Address
2216 North Dixie Highway, Lake Worth, FL, 33460

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263 Customer Comments & Reviews

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kaylennemcclure5019
8/28/2023
I want to say thank you to the customer service team for the amazing help they have given!! Jackie couldn't have been more nerve calming and down right a pleasure to speak to during this last minute stressful cross country move. I had to move from FL to KY due to a family emergency and the coordination by this team was amazing! Thank you, Allegiance moving and storage team.


coralvirili3527
8/25/2023
I was very shocked by not only the fast but reliable service of Allegiance moving and storage. They were trusted with priceless items and delivered them safe and sound to my new studio allowing me to have one less thing to worry about when moving to a new town. I was left at ease from the first phone call from the verification department to the last box brought into my home. I would recommend them to anyone or any family moving locally or out of state. 


nikkifairfield1137
8/23/2023
I was very pleased with the attention to detail and amazing care Allegiance moving and storage took with my items. I have a huge art collection and also musical instruments and was shocked by the level of care and delicacy they had with my items. They made sure that everything was secure and wrapped properly for not only transportation but for the time I needed the items held in storage. Thank you for your honesty and precision with my move.


sharptechind
8/22/2023
Excellent crew, efficient and very careful. Don’t forget to Tip the folks generally! A smooth move is the best thing to relieve the stress moving and that’s what they do! Punctual, efficient, polite, and careful with all our belongings. Couldn’t ask for more. They did all that I asked for. They even fixed a doorknob for me at my old place which I was obviously going to be charged for from my old tenant. Awesome work guys. Thank you.


brucewalker4686
8/21/2023
I couldn't have asked for a better moving company than Allegiance moving and storage. They were thorough and allowed me to update my home goods list even on the day of my pick up when I still wasn't sure of what I was taking or donating. They followed through with all the accommodations I had requested and their customer service department was amazing. I was very lucky with an amazing team to help me with this move from start to finish. Thank you Allegiance team for your help, patience and overall customer satisfaction.


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Anthony J
8/18/2023
I have to give credit where it's due and Allegiance moving and storage surpassed my expectations. From the first call with Andrew to the interaction with the crew members my experience was great. There was the normal stresses of moving but they were quick to help me finish packing and didn't complain nor were annoyed with my numerous questions and even with the rain they were able to keep my items dry and safe for shipping. Thank you for all your hard work and attentiveness, 100 stars if possible!


ashleybellino6343
8/17/2023
When I was looking for a moving company I already knew from past experiences what the red flags were. Allegiance moving and storage had none. The moving coordinator Sean was a joy to speak to and listened to what I needed and the customer service was understanding in all aspects. The crew at my pick up and drop off locations were all professional and courteous and not once made me feel uncomfortable or forced to pay extra. The no hidden fees or fine print is also what made me happier to have chosen them.


michaelvezinaawws82
8/16/2023
Allegiance moving and storage made our move easy, less stressful and even reassembled my furniture and set it up in the right rooms which took a load off my back, literally. The cost was reasonable and they did not disappoint when it came to efficiency and promptness. Thanks for making this move a lot smoother than expected!


marenklostermannss89
8/15/2023
Moving is quite possibly the least favorite thing for any one to have to do, especially to a new city where you know no one and are a new college graduate but that was not the case with Allegiance moving and storage. I went from a small town to a big city and besides being nervous I didn't know the first thing about how the moving industry worked and was relying on them more than I had expected. They did not disappoint. My moving coordinator Sean was able to get my move going and the customer service and dispatch department had me updated every step of the way. I am overjoyed to start my new journey and have my items to make a new place a home. Thank you for all your hard work and... Read More


davis55kyle
8/11/2023
Thank you Allegiance moving and storage for making my move so much easier and less stressful. If it wasn't for the amazing staff and services I would have never been able to move my elderly mother's items across the country for her to be able to be closer to me and my children. We are beyond thankful and grateful for all their hard work!



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