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Allegiance Moving and Storage Review

263 Customer Comments & Reviews - see all comments
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Allegiance Moving and Storage is a licensed interstate moving company based in Lake Worth, Florida. Founded in 2018, the company coordinates residential and commercial state-to-state moves and provides storage and auto transport services. The actual moving is done by its network of motor carrier partners.

How is Allegiance rated?

Breakdown

4.7/5
Services Offered
4.7/5
Coverage Area / Company Type
4.7/5
Reputation

Overall Rating: 4.5 / 5 (Excellent)

In contrast to many moving companies who disclose few facts about their operations and services, Allegiance Moving and Storage presents consumers with detailed, specific information about what it does and how much it costs. The company also makes clear that it is a broker, not a mover, unlike some of its competitors who seem to blur that distinction. These are encouraging, pro-consumer practices. Since the company is a newer player in the moving brokerage business, it remains to be seen whether it can successfully navigate the challenges posed by being in the middle between the consumer and the mover. Based on what we've seen, however, we'd be very tempted to give them a try.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone
In-person
Pickup Restrictions
None
Restrictions
None

Services Offered - 4.7 / 5

Allegiance offers all the services that a state-to-state residential move might require: assistance with packing, storage, and auto transport to name the big three. However, since Allegiance is a broker, the services rendered by each mover it partners with will necessarily vary. Consumers are advised to inquire about what services are--and are not--offered by the company that actually performs their move.

Reputation

BBB Rating
NR
Number of BBB Positive Reviews
10
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
7
Year Founded
2018
Date Collected
2019-09-27

Reputation - 4.7 / 5

Allegiance Moving and Storage gets high marks from us for the transparency of its operations. The company's website very clearly lays out charges and options and offers firm estimates. These disclosures give us confidence in its operations. However, the company has only been in business for about a year, so unsurprisingly there isn't a lot of information available about its reputation among its customers. To date in 2019, the company has had 16 complaints lodged against it with the Department of Transportation. Most of these concerned problems with estimates and final charges, shipping documents, and pickup/delivery. The company's reviews on the BBB website are mixed, though a majority are largely positive. Allegiance has no reviews on Trust Pilot. Since it is a broker, not a mover, Allegiance's reputation is largely dependent on the behavior of its moving contractors. Careful consumers should investigate the reputation of the mover Allegiance proposes contracting their move to; that will yield a much more useful picture of customer satisfaction levels.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
DOT #3183105
MC License Number
MC #128059

Fleet - 4.7 / 5

As a broker rather than a mover, Allegiance doesn't have a fleet of its own. As your advocate through this entire process, Allegiance works closely with the carriers that are in their network and prices and sells the loads according to the carriers' tariffs and the accepted rates. Allegiance has a five-step carrier vetting process. Consumers who are interested in finding out about the number of drivers and trucks their mover has should look up that information once they are told which mover Allegiance plans to assign the project to.

Contact & Additional Info

Homepage URL
Company Phone
(844) 499-5588
Headquarters Address
2216 North Dixie Highway, Lake Worth, FL, 33460

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263 Customer Comments & Reviews

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derrick.9wlaker90
9/21/2023
Had recent move and the entire company was friendly, knowledgeable and professional. They took great care of me and my family, answering all of my questions. The moving specialist George was very kind and professional, and delivered on all promise. My move was very smooth and efficient at a great price. I will definitely use again for any and all upcoming moves.


mcvey48chris6
9/20/2023
Allegiance Moving took great care of us during our move from Miami to Orlando. They were very responsive whenever we had any questions. My wife called several times on the day of pick up with some questions, and the ladies in the customer service department were very helpful calming her nerves. Overall great job from their team. Will be calling them again if we plan a move in the future.


walker569blake084
9/19/2023
I recently used the services of Allegiance moving and storage for my military relocation. Not only were they able to get myself and my family of four transported from Kentucky to Maine in a timely manner but also get everything packed loaded and delivered and then also unpacked just the way that we needed it to be. Thank you for your amazing customer service and also a big thank you to Bill who guided me through the whole process.


harper518ryan937
9/18/2023
I was referred to Allegiance moving and storage by a fellow colleague and I am glad they did. They were able to get my items packed, transported and reassembled all in time to welcome our new child. I was able to concentrate on my wife and kids while Allegiance moving and storage did the rest and their customer service department was beyond what I expected. I am now enjoying my family and new home and the best part is that it didn't break the bank or my back. Thank you for all your hard work and dedication.


kirby77robert836
9/15/2023
I use the services of Allegiance moving and storage to transport three of my vehicles. I was surprised that they were able to pick up all three vehicles on the same day and deliver 2 Days Later. My vehicles are all safe and sound in the garage and I cannot be more copy for choosing them to facilitate my transport needs versus all the other calls I was getting that were nonstop and would not stop harassing me. They kept me calm and did not rush me into making any immediate decision and we're understanding of me trying to get other options.


tessadonado45888
9/14/2023
I recently used the services of Allegiance Moving and Storage to go from the big city of New York to the small town in Mississippi. I never thought I'd say that moving could be so easy or seamless but with their help not only were my nerves calmed but my items were treated with care and delivered in the time frame that I needed. I can honestly say that if I had to move again, which I hope I don't, Allegiance moving and storage is already the company I know to call. Highly recommend them to anyone moving for the first time or hopefully the last time.


scottupshaw639
9/13/2023
I recently used the services of Allegiance Moving and Storage to go from the big city of New York to the small town in Mississippi. I never thought I'd say that moving could be so easy or seamless but with their help not only were my nerves calmed but my items were treated with care and delivered in the time frame that I needed. I can honestly say that if I had to move again, which I hope I don't, Allegiance moving and storage is already the company I know to call. Highly recommend them to anyone moving for the first time or hopefully the last time.


jesusmancuso9
9/12/2023
I recently used the services of Allegiance Moving and Storage to go from the big city of New York to the small town in Mississippi. I never thought I'd say that moving could be so easy or seamless but with their help not only were my nerves calmed but my items were treated with care and delivered in the time frame that I needed. I can honestly say that if I had to move again, which I hope I don't, Allegiance moving and storage is already the company I know to call. Highly recommend them to anyone moving for the first time or hopefully the last time.


mariannedigiaro
9/11/2023
Do not use Allegiance Moving and Storage they are a broker and contracted out to a horrible carrier IMOVERS LLC. They low ball the quote to lure you in, then they assign unprofessional carriers. A few days before the move they review the low ball estimate and you have no choice but to pay the additional price. Then the carrier shows up and demands more cash to move your belongings and more cash to unload at destination. You are lucky to get next day delivery as I did, however 90% of my SOLID real wood furniture and Sleep Number bed and LOVESAC couch were damaged. the customer service team at Allegiance is poor and the quality assurance person Michael is horrible and demeaning. DO NOT... Read More


franklinott84
9/11/2023
After calling various moving companies and putting in several quotes I was at my Wit's End and not knowing who to choose but Allegiance Moving and Storage made that decision so much easier. After the first phone call with Michael I knew I had chosen the right company . They not only were able to pack all of my items but transport them efficiently promptly and also deliver in the time frame that I needed to start my new job. My new career and my new home would not be any of those things without the exceptional assistance of Allegiance Moving and Storage.



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