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Allegiance Moving and Storage Review

263 Customer Comments & Reviews - see all comments
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Allegiance Moving and Storage is a licensed interstate moving company based in Lake Worth, Florida. Founded in 2018, the company coordinates residential and commercial state-to-state moves and provides storage and auto transport services. The actual moving is done by its network of motor carrier partners.

How is Allegiance rated?

Breakdown

4.7/5
Services Offered
4.7/5
Coverage Area / Company Type
4.7/5
Reputation

Overall Rating: 4.5 / 5 (Excellent)

In contrast to many moving companies who disclose few facts about their operations and services, Allegiance Moving and Storage presents consumers with detailed, specific information about what it does and how much it costs. The company also makes clear that it is a broker, not a mover, unlike some of its competitors who seem to blur that distinction. These are encouraging, pro-consumer practices. Since the company is a newer player in the moving brokerage business, it remains to be seen whether it can successfully navigate the challenges posed by being in the middle between the consumer and the mover. Based on what we've seen, however, we'd be very tempted to give them a try.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone
In-person
Pickup Restrictions
None
Restrictions
None

Services Offered - 4.7 / 5

Allegiance offers all the services that a state-to-state residential move might require: assistance with packing, storage, and auto transport to name the big three. However, since Allegiance is a broker, the services rendered by each mover it partners with will necessarily vary. Consumers are advised to inquire about what services are--and are not--offered by the company that actually performs their move.

Reputation

BBB Rating
NR
Number of BBB Positive Reviews
10
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
7
Year Founded
2018
Date Collected
2019-09-27

Reputation - 4.7 / 5

Allegiance Moving and Storage gets high marks from us for the transparency of its operations. The company's website very clearly lays out charges and options and offers firm estimates. These disclosures give us confidence in its operations. However, the company has only been in business for about a year, so unsurprisingly there isn't a lot of information available about its reputation among its customers. To date in 2019, the company has had 16 complaints lodged against it with the Department of Transportation. Most of these concerned problems with estimates and final charges, shipping documents, and pickup/delivery. The company's reviews on the BBB website are mixed, though a majority are largely positive. Allegiance has no reviews on Trust Pilot. Since it is a broker, not a mover, Allegiance's reputation is largely dependent on the behavior of its moving contractors. Careful consumers should investigate the reputation of the mover Allegiance proposes contracting their move to; that will yield a much more useful picture of customer satisfaction levels.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
DOT #3183105
MC License Number
MC #128059

Fleet - 4.7 / 5

As a broker rather than a mover, Allegiance doesn't have a fleet of its own. As your advocate through this entire process, Allegiance works closely with the carriers that are in their network and prices and sells the loads according to the carriers' tariffs and the accepted rates. Allegiance has a five-step carrier vetting process. Consumers who are interested in finding out about the number of drivers and trucks their mover has should look up that information once they are told which mover Allegiance plans to assign the project to.

Contact & Additional Info

Homepage URL
Company Phone
(844) 499-5588
Headquarters Address
2216 North Dixie Highway, Lake Worth, FL, 33460

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263 Customer Comments & Reviews

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carrollbilly462
8/10/2023
From all the moving companies I looked into Allegiance moving and storage stood out for their services for military members. I typically move every 4-5 years and love the different places but not the part of packing and transporting my stuff. They were efficient and precise and ended up doing all the packing for me and I had my items in the time frame I needed to be able to get my new place ready. Thank you for taking all the headache of moving off my plate and making it a smooth transition, HIGHLY RECOMMEND them for anyone either service member or not.


jeremylarkinn173
8/9/2023
Complete professionals from beginning to end! I would highly recommend them. From the beginning it was very easy to work with this team. They were accurate, on time, quick and just all around professional! They showed up ready to work and man they were quick and careful! Can’t even begin to express the gratitude we have!


adam9966gary
8/8/2023
I have used Allegiance moving and storage for the past 5 years of my military career. Every time I get reassigned to a different location they are my go-to company. Not only are they efficient but are quick to get me picked up and delivered so I have one less thing to worry about. I am grateful for their amazing dedication to facilitating my move and also meeting the requirements that the bases I have been on have requested.


melansondaniel803
8/7/2023
We used Allegiance Moving and Storage for two major moves which included our entire household. They did an amazing job, and we would not hesitate to use them again. They do whatever is necessary to get the job done and are very responsive to all of your concerns. The office staff are a pleasure to speak with, and the crew were pleasant, competent, and professional.


olsoncharles557
8/4/2023
I called Allegiance Moving to help move my parents from their home of 28 years, to an assisted living facility. Bill was fantastic to work with. The crew that arrived at my parents home were so kind and professional. They packed and loaded everything without any problems. On the day of delivery, the crew assembled the furniture and even assisted my parents with getting some items placed where needed since my parents were not able to lift them. I am very happy we chose this company to take care of my parents and all of their belongings.


rg7039146
8/3/2023
We called Allegiance Moving and Storage in July to help move our business office to a new location. On the day of pick up, the crew of 6 showed up bright and early ready to go. They took care of breaking down the office furniture and packing the office equipment. The delivery was the very next day and they worked with the same professional manner. These men did a fantastic job and are incredibly hardworking.


jkhfdty65
8/2/2023
We called around to get several different quotes. While Allegiance was not the lowest, we are so happy that we chose them over the other companies. Our experience was great. They were punctual and very efficient handling all of my belongings. Our delivery happened in the expected amount of time we were told. Great crew that worked hard and were friendly. Don't hesitate to call if you are looking for a good moving company.


fdhdxfbbx
8/1/2023
I just completed my first major move from college to Texas for my new internship. Allegiance went above and beyond my expectations. From my coordinator, George, to the customer service department that indulged my endless questions. Everyone made the entire process pleasant and smooth. I will be relocating again in about a year and plan to call Allegiance again. Thank you for a great experience!


josephpratt45555685
7/31/2023
Such a great experience and highly recommend. They moved our furniture from east to west coast of Florida The three movers were very helpful, and made sure we were satisfied with placement of our items. They took great pride in their work. Everything was handled with care. The price was very reasonable.


meganratliff9267
7/27/2023
I had an excellent experience with Allegiance Moving and Storage. The team was highly professional and had a positive attitude throughout the almost ten-hour relocation process. They were extremely hard working and cooperative. They handled everything with such great.



Our Partner
  • $500 Off + $200 discount for military & first responder
  • Storage available & 24/7 customer service
  • Specialize in moving antiques, grandfather clocks and pianos
  • Proud donor to the Wounded Warrior Project