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Allegiance Moving and Storage Review

263 Customer Comments & Reviews - see all comments
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Allegiance Moving and Storage is a licensed interstate moving company based in Lake Worth, Florida. Founded in 2018, the company coordinates residential and commercial state-to-state moves and provides storage and auto transport services. The actual moving is done by its network of motor carrier partners.

How is Allegiance rated?

Breakdown

4.7/5
Services Offered
4.7/5
Coverage Area / Company Type
4.7/5
Reputation

Overall Rating: 4.5 / 5 (Excellent)

In contrast to many moving companies who disclose few facts about their operations and services, Allegiance Moving and Storage presents consumers with detailed, specific information about what it does and how much it costs. The company also makes clear that it is a broker, not a mover, unlike some of its competitors who seem to blur that distinction. These are encouraging, pro-consumer practices. Since the company is a newer player in the moving brokerage business, it remains to be seen whether it can successfully navigate the challenges posed by being in the middle between the consumer and the mover. Based on what we've seen, however, we'd be very tempted to give them a try.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone
In-person
Pickup Restrictions
None
Restrictions
None

Services Offered - 4.7 / 5

Allegiance offers all the services that a state-to-state residential move might require: assistance with packing, storage, and auto transport to name the big three. However, since Allegiance is a broker, the services rendered by each mover it partners with will necessarily vary. Consumers are advised to inquire about what services are--and are not--offered by the company that actually performs their move.

Reputation

BBB Rating
NR
Number of BBB Positive Reviews
10
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
7
Year Founded
2018
Date Collected
2019-09-27

Reputation - 4.7 / 5

Allegiance Moving and Storage gets high marks from us for the transparency of its operations. The company's website very clearly lays out charges and options and offers firm estimates. These disclosures give us confidence in its operations. However, the company has only been in business for about a year, so unsurprisingly there isn't a lot of information available about its reputation among its customers. To date in 2019, the company has had 16 complaints lodged against it with the Department of Transportation. Most of these concerned problems with estimates and final charges, shipping documents, and pickup/delivery. The company's reviews on the BBB website are mixed, though a majority are largely positive. Allegiance has no reviews on Trust Pilot. Since it is a broker, not a mover, Allegiance's reputation is largely dependent on the behavior of its moving contractors. Careful consumers should investigate the reputation of the mover Allegiance proposes contracting their move to; that will yield a much more useful picture of customer satisfaction levels.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
DOT #3183105
MC License Number
MC #128059

Fleet - 4.7 / 5

As a broker rather than a mover, Allegiance doesn't have a fleet of its own. As your advocate through this entire process, Allegiance works closely with the carriers that are in their network and prices and sells the loads according to the carriers' tariffs and the accepted rates. Allegiance has a five-step carrier vetting process. Consumers who are interested in finding out about the number of drivers and trucks their mover has should look up that information once they are told which mover Allegiance plans to assign the project to.

Contact & Additional Info

Homepage URL
Company Phone
(844) 499-5588
Headquarters Address
2216 North Dixie Highway, Lake Worth, FL, 33460

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263 Customer Comments & Reviews

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zachh11ledfordd96
7/25/2023
We used Allegiance Moving and Storage a year ago and we were so impressed with their service!! We called them a week ago when we had to move again. The staff and crew are so kind, respectful, VERY hard working, and treat your belongings with the greatest care! I could not recommend them enough.


abby8duncan59
7/24/2023
We used Allegiance Moving and Storage for two major moves which included our entire household. They did an amazing job, and we would not hesitate to use them again. They do whatever is necessary to get the job done and are very responsive to all of your concerns. The office staff are a pleasure to speak with, and the crew were pleasant, competent, and professional.


Rob J
7/24/2023
Unscrupulous Business Practices by Allegiance Van Lines: A Customer's Nightmare I write this review as a solemn warning to potential customers regarding the unethical conduct and deeply concerning operational practices of Allegiance Moving and Storage, a business located in Boca Raton, Florida. This organization has displayed a startling lack of integrity in their operations, demonstrating complete disregard for ethical business standards, customer service, and contract fulfillment. Allegiance was engaged for a white-glove packing service, complete with a contractually specified size of a dedicated truck. The company was furnished with exhaustive photographic evidence of all items in... Read More


zacharyyjohn62301
7/22/2023
Everyone at Allegiance Moving was incredibly responsive, professional, kind, and supportive throughout the moving process. They put so much time and effort into the details of my move. The crew cared about doing a great job and were so thoughtful and helpful. Seamless moving experience. Thank for your great service.


jafar349vali3890
7/20/2023
Allegiance came and picked up my items a few weeks ago and delivered this past weekend. The crew was so hard working and friendly. The office staff was always available to answer any questions I had. If you want a company that cares, this is the one to go with. Thank you for all your help Allegiance!


whitneyy20jorddan330
7/19/2023
I just completed a move with Allegiance Moving and Storage. I couldn’t be happier with the entire process. They let me know what to expect during the process of my move and kept me updated on my shipment until it arrived. The moving crew was outstanding at both ends. They showed up early, worked extremely hard and quickly, and made the experience a very positive one. They took great care of everything and customer service was available whenever I had a question. I highly recommended this company for your move.


austinhuff28790
7/17/2023
Thank you Allegiance Moving and Storage for making a stressful and frantic time for me so much easier. You guys were true to your word, treated my items with such great care and delivered them to my new home in the timeframe I requested. Keep up the great work!


johnsonec56
7/14/2023
I called Allegiance for basic information on a move since we JUST signed a contract on our house. I was given the spiel about the company and how they compare to top tier movers. When I was not able to commit to booking a date on the spot, ( I needed to speak with my husband since this was the first call I made) I was told I was dragging my feet and "booking a move is not like ordering pizza." Unless I was willing to book right now, I was only able to get a "ball-park figure" but no information was taken about our needs...unless I was willing to book RIGHT NOW. Obviously, I am looking in the wrong place for the services I need. I am happy that others have had positive experiences but... Read More


paulspauldinng603
7/13/2023
My family and I were relocating to our forever home and things got delayed but Allegiance Moving and Storage were there to not only make the necessary adjustments but also store my items for the extra time we needed until the home was finished being built. I am so grateful for their understanding and also their quick turnaround time when we were ready for our items to be delivered. Thank you Allegiance moving and storage for making the transition easier and one less thing to worry about.


arielmartinezz4021
7/11/2023
From the first phone call I received from Katie I was blown away with the amazing service of Allegiance moving and storage. They not only kept me in my budget but actually listened to my needs and what my new apartment complex requires for a move. They were able to get me picked up and delivered the same day and even though there were last minute items added they were able to adjust things so my items would be transported safely and efficiently. Thank you again Katie and the whole Allegiance team!



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