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Allegiance Moving and Storage Review

263 Customer Comments & Reviews - see all comments
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Allegiance Moving and Storage is a licensed interstate moving company based in Lake Worth, Florida. Founded in 2018, the company coordinates residential and commercial state-to-state moves and provides storage and auto transport services. The actual moving is done by its network of motor carrier partners.

How is Allegiance rated?

Breakdown

4.7/5
Services Offered
4.7/5
Coverage Area / Company Type
4.7/5
Reputation

Overall Rating: 4.5 / 5 (Excellent)

In contrast to many moving companies who disclose few facts about their operations and services, Allegiance Moving and Storage presents consumers with detailed, specific information about what it does and how much it costs. The company also makes clear that it is a broker, not a mover, unlike some of its competitors who seem to blur that distinction. These are encouraging, pro-consumer practices. Since the company is a newer player in the moving brokerage business, it remains to be seen whether it can successfully navigate the challenges posed by being in the middle between the consumer and the mover. Based on what we've seen, however, we'd be very tempted to give them a try.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone
In-person
Pickup Restrictions
None
Restrictions
None

Services Offered - 4.7 / 5

Allegiance offers all the services that a state-to-state residential move might require: assistance with packing, storage, and auto transport to name the big three. However, since Allegiance is a broker, the services rendered by each mover it partners with will necessarily vary. Consumers are advised to inquire about what services are--and are not--offered by the company that actually performs their move.

Reputation

BBB Rating
NR
Number of BBB Positive Reviews
10
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
7
Year Founded
2018
Date Collected
2019-09-27

Reputation - 4.7 / 5

Allegiance Moving and Storage gets high marks from us for the transparency of its operations. The company's website very clearly lays out charges and options and offers firm estimates. These disclosures give us confidence in its operations. However, the company has only been in business for about a year, so unsurprisingly there isn't a lot of information available about its reputation among its customers. To date in 2019, the company has had 16 complaints lodged against it with the Department of Transportation. Most of these concerned problems with estimates and final charges, shipping documents, and pickup/delivery. The company's reviews on the BBB website are mixed, though a majority are largely positive. Allegiance has no reviews on Trust Pilot. Since it is a broker, not a mover, Allegiance's reputation is largely dependent on the behavior of its moving contractors. Careful consumers should investigate the reputation of the mover Allegiance proposes contracting their move to; that will yield a much more useful picture of customer satisfaction levels.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
DOT #3183105
MC License Number
MC #128059

Fleet - 4.7 / 5

As a broker rather than a mover, Allegiance doesn't have a fleet of its own. As your advocate through this entire process, Allegiance works closely with the carriers that are in their network and prices and sells the loads according to the carriers' tariffs and the accepted rates. Allegiance has a five-step carrier vetting process. Consumers who are interested in finding out about the number of drivers and trucks their mover has should look up that information once they are told which mover Allegiance plans to assign the project to.

Contact & Additional Info

Homepage URL
Company Phone
(844) 499-5588
Headquarters Address
2216 North Dixie Highway, Lake Worth, FL, 33460

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263 Customer Comments & Reviews

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aworbeatrace
6/12/2023
I not got going to write a long review, but this is the second time I have move with Allegiance and they were very helpful for both moves. I hired them because their no obligation quote was pocket friendly and the services were what I was looking for. The followed through with all the services described and I was pleased at the follow through. We received all of our valuables in one piece and I would use them again.


R
Raja M
6/9/2023
I needed to move wrapped furnishings and boxes of household items from storage units in Burlingame , CA 94030 to my condo in San Bruno, CA 94066, a distance of approximately 5 miles. When I contacted Allegiance, they did not initially disclose they would act as broker contracting with another mover in Chatsworth, CA which is in the Los Angeles County area. I am located in the San Francisco Bay Area. I paid them a deposit amount of $3,100. The remaining balance of $3850 would have to paid to the movers (Seven Generation Movers from Chatsworth, CA). All furnishings were wrapped and I was told they would be unwrapped upon delivery to my residence. I should not have been charged for any... Read More


boureimaaboubacar261
6/7/2023
I was very impressed with Allegiance Moving and Storage. I moved to Colorado with them, and they were quick to respond to all my calls and email. They moved me from my town home to a brand-new build. They were careful not to do any damages to my walls, or floors. They wrapped up all my furniture so nicely, not even one ding on anything. It was such a hot day, I felt so bad for the 3-man crew. They didn’t even complain one time. Give them a call if you live the in the desert, they seem to work well in the heat.


martinezkirian17
6/6/2023
There is such a things as perfect packing! Allegiance did a great job ;they were very well prepared. I had a 3 bedroom house and they sent two guys, it took them 8 hours from start to finish. We compared moving companies and found that this company offered the services that we were looking for at the right price!


a46010164
5/31/2023
These guys were GREAT! What they promised they delivered! They took care of my things like it belonged to their Mama, nothing was damaged or harmed! I did ask if they could throw my chair out for me and they took it right to the dumpster. They didn’t even charge me for that. I ended up tipping all three of the crew and bought them a pizza. I enjoyed having them around and felt comfortable despite being a single woman. The respected me and my stuff!


austincrromwell51
5/25/2023
I recently got my home items picked up and delivered the next day. Not only are all my items in the same condition as they were packed but they even reassembled my bed and placed my furniture where I asked them to and when I realized that the couch wasn't in a location where I would be able to open the bed portion they were quick to readjust my furniture to fit my living room correctly. They didn't have to do that but I am very grateful since I cannot move the furniture myself. I appreciate all your help and transparency throughout a very difficult time in my life and would highly recommend you to anyone I know.


lizzweggnner
5/23/2023
This is for whoever is planning a move or looking for a moving company. Look no further with Allegiance Moving and Storage. They were transparent with everything surrounding my move and asked questions that I didn’t even consider. They were on time and now my items are getting delivered in two days vs the 3 weeks I was told by other companies. Thank you for your rapid response and for following through with everything I was not only promised but what is in their contract.


anthonyrobinson2540
5/17/2023
I recently used the services of Allegiance moving and storage for my move from Georgia to Washington and I couldn’t be more amazed. I have used moving companies before and I could never get a hold of anyone or was rushed to book my move NOW or I'd lose my discounts, not with Allegiance, they were honest and listened to what I needed vs what they did. The accommodated my move in the 30 day time frame I had from start to finish and over exceeded my expectations. I was treated with respect and patience and any time I had a question not only was their amazing customer service department available even at 11 pm at night to answer but the crew treated my items with care and delicacy. Best... Read More


stephencox9378
5/15/2023
I moved from TX to IL with Allegiance Movers and the driver was so awesome! He had some real skills, getting that semi backed into my driveway was really cool to watch. He let the boys look around the cab and they were so excited. They were professional, helpful, and caring. They had my stuff delivered all in one-piece with in about 5 days.


melissacolon958
5/11/2023
There aren't many people that post reviews regarding a good experience. They typically get the amazing service and that's it. I am not one of those people. I feel that Allegiance moving and storage deserve a million thank you and appreciation for all their hard work. Not only was my coordinator Bill patient and kind and listened to what my family needed regarding our move but the whole team was available to answer all of mine and my wife's questions but they were so accommodating to what our HOA required and the timeframe we needed. Thank you again for making this move less stressful and getting our items delivered in the same way they were picked up. 5 stars for sure if not more.



Our Partner
  • $500 Off + $200 discount for military & first responder
  • Storage available & 24/7 customer service
  • Specialize in moving antiques, grandfather clocks and pianos
  • Proud donor to the Wounded Warrior Project