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Allegiance Moving and Storage Review

263 Customer Comments & Reviews - see all comments
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Allegiance Moving and Storage is a licensed interstate moving company based in Lake Worth, Florida. Founded in 2018, the company coordinates residential and commercial state-to-state moves and provides storage and auto transport services. The actual moving is done by its network of motor carrier partners.

How is Allegiance rated?

Breakdown

4.7/5
Services Offered
4.7/5
Coverage Area / Company Type
4.7/5
Reputation

Overall Rating: 4.5 / 5 (Excellent)

In contrast to many moving companies who disclose few facts about their operations and services, Allegiance Moving and Storage presents consumers with detailed, specific information about what it does and how much it costs. The company also makes clear that it is a broker, not a mover, unlike some of its competitors who seem to blur that distinction. These are encouraging, pro-consumer practices. Since the company is a newer player in the moving brokerage business, it remains to be seen whether it can successfully navigate the challenges posed by being in the middle between the consumer and the mover. Based on what we've seen, however, we'd be very tempted to give them a try.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone
In-person
Pickup Restrictions
None
Restrictions
None

Services Offered - 4.7 / 5

Allegiance offers all the services that a state-to-state residential move might require: assistance with packing, storage, and auto transport to name the big three. However, since Allegiance is a broker, the services rendered by each mover it partners with will necessarily vary. Consumers are advised to inquire about what services are--and are not--offered by the company that actually performs their move.

Reputation

BBB Rating
NR
Number of BBB Positive Reviews
10
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
7
Year Founded
2018
Date Collected
2019-09-27

Reputation - 4.7 / 5

Allegiance Moving and Storage gets high marks from us for the transparency of its operations. The company's website very clearly lays out charges and options and offers firm estimates. These disclosures give us confidence in its operations. However, the company has only been in business for about a year, so unsurprisingly there isn't a lot of information available about its reputation among its customers. To date in 2019, the company has had 16 complaints lodged against it with the Department of Transportation. Most of these concerned problems with estimates and final charges, shipping documents, and pickup/delivery. The company's reviews on the BBB website are mixed, though a majority are largely positive. Allegiance has no reviews on Trust Pilot. Since it is a broker, not a mover, Allegiance's reputation is largely dependent on the behavior of its moving contractors. Careful consumers should investigate the reputation of the mover Allegiance proposes contracting their move to; that will yield a much more useful picture of customer satisfaction levels.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
DOT #3183105
MC License Number
MC #128059

Fleet - 4.7 / 5

As a broker rather than a mover, Allegiance doesn't have a fleet of its own. As your advocate through this entire process, Allegiance works closely with the carriers that are in their network and prices and sells the loads according to the carriers' tariffs and the accepted rates. Allegiance has a five-step carrier vetting process. Consumers who are interested in finding out about the number of drivers and trucks their mover has should look up that information once they are told which mover Allegiance plans to assign the project to.

Contact & Additional Info

Homepage URL
Company Phone
(844) 499-5588
Headquarters Address
2216 North Dixie Highway, Lake Worth, FL, 33460

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263 Customer Comments & Reviews

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stoddard.859mike83
5/10/2023
My wife and I moved out of state for the first time and we have heard so many horror stories about long distance moving companies. There are more negative reviews thank positive and I than we found a few and called around. I do believe we got the BEST PRICE AND SERVICE from Allegiance Movers. They were priced a little lower than the other two quotes I go and on top of that gave us a First Responder Discount totaling $1000 as me and my wife are both paramedics. I appreciate the discount but more importantly the service they provided was great! Give them a call if you work on a rig, they will hook you up.


domenico655aquino
5/8/2023
Moving is quite possibly one of the most frustrating and stressful things to do on a budget and time constraint but with Allegiance moving and storage I lucked out. They not only helped me stay in budget but were able to get my items picked up by the date I needed it to be. I am so thankful and glad that I chose them and would recommend them to anyone and everyone moving!


reynders10147kevin
5/5/2023
I just received my delivery from Allegiance moving and storage and I must admit that google reviews or even yelp ones are not accurate with them. I can understand issues that arise during the moving process but they were transparent and honest from beginning to end. I knew all the information for my move from the beginning and throughout the whole process. Now that I have my items and not one scratch or missing items is a sigh of relief. I am forever grateful for their assistance and will refer them to anyone I know moving. There as one customer service representative that went above and beyond even at midnight when I called, she not only was half asleep yet jumped to help me she was able... Read More


teressa44harris
5/1/2023
I got into contract with Allegiance for my move and I am glad I did! They did do a really good job they wrapped everything and handled our furniture with care! From the first call to the last box that was brought in was done professionally. They were quick to respond to all of my questions and calls. They showed up on time and accommodated my schedule. The experience from start to finish was extraordinary and they were careful not to scratch or anything and all the boxes.


ryan17yelavich982
4/29/2023
I would recommend Allegiance to anyone! I had a move order put into place and everything seemed smooth like a well-oiled lamp! We had them move my two bedroom house and they had 4 movers for my 4 bedroom house. They showed up as promised and proceeded to take apart all of my beds and a table, when they delivered everything, they reassembled all of it. The last movers I had didn’t take apart and put stuff back together, I had to do it all. This saved me money in the end because I didn’t have to pay for a handyman. I HIGHLY recommend them!


darrin602dixon9735
4/27/2023
The best move ever. these guys really came through. The owner set us up with two amazing movers and they were killing it. They were so quick and safe and secure as well. They carried heavy furniture like it was nothing. Champs!


salive1097daniel938
4/26/2023
YOU GUYS ARE AMAZING!! Thank you so much for all of your hard work and honesty. I was shocked at the care and impeccable job the movers did with my items. They treated them as their own and I received my items in the time frame they had promised.


rachelmiller9339
4/19/2023
Allegiance kept me up to date on all the aspects of our move. You all were a pleasure to deal with. Everyone seemed to have a smile on their face even the crew and then it rained!! They took a break went to grab some lunch, when the rain passed they went straight back to it and got me loaded. They put some of the materials they had on the floor so they wouldn’t get everything gross. They did a final walk through with me to make sure they had gotten everything. I would use them again, rain or shine!


holmes6329eyhan937
4/18/2023
I am currently waiting for my delivery from Allegiance moving and storage and am supposed to receive it tomorrow. Not only have they guided me from the beginning they have been there to answer all of my calls and endless questions with no issue. They are always happy to help and even when a Hurricane effected them, they still reached out to keep me in the loop. Thank you Allegiance!!


debbtillman7800
4/17/2023
I just received my delivery of my vehicle and home items. I have no words to explain how smoothly everything went from the first call from Josh to the last with the Emmi in customer service. Thank you for making a stressful time for me so easy and took one thing of my shoulders to deal with. Thank you again!!



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