Many or all of the companies featured compensate us. Compensation and research may determine where and how companies appear. Learn more
  1. Home
  2. Home Warranties
  3. Select Review

Select Home Warranty Review


ConsumersAdvocate.org Rating: 4.9 / 5 (Excellent)
4,208 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Select Home Warranty is a New Jersey-based company that provides home warranty plans across the United States. They offer three levels of coverage, with optional add-ons to allow homeowners to fully customize their warranties. The company covers all makes and models of appliances and systems. They have a B rating with the BBB.
 
See Details
CALL NOW

How is Select rated?

Breakdown

5.0/5
Transparency
4.8/5
Claims Processing
4.8/5
Coverage Options
5.0/5
Additional Benefits
5.0/5
Customer Experience

Overall Rating: 4.9 / 5 (Excellent)

Select Home Warranty’s lack of a term maximum is very attractive, especially when considering their comparatively generous appliance and system limits. They do have a waiting period for service and require maintenance records, which can be off-putting to some customers. Select is an excellent choice for customers who value savings and flexibility.

Coverage

Key Facts

Plan Types
Combo Plan
Benefit Limit Type
Per Item

Coverage Options - 4.8 / 5

Select Home Warranty offers combination policies that cover 15 systems and appliances, in addition to additional specialty item coverage. With no term benefit limit set, the company has no caps to their coverage claims. As a matter of company policy, items will only be covered if they have not been repaired prior to service, or if their malfunction is due to user error.

What does Select cover?

Covered Built-In Systems

  • Air Conditioning
  • Heating
  • Electrical
  • Plumbing
  • Water Heater
  • Central Vacuums
  • Ceiling Fans
  • Ductwork
  • Sump Pump

Covered Appliances

  • Refrigerators
  • Dishwashers
  • Clothes Dryers
  • Clothes Washers
  • Ranges/Ovens/Cooktops
  • Built-in Microwaves
  • Garage Door Openers
  • Garbage Disposal
  • Stand Alone Freezer

Exclusions

For a full list of Select exclusions, check out this page.

Specialty Items

  • Pool/Spa
  • Well Pump
  • Septic
  • Roof Leaks
  • Lawn Sprinklers

Contract & Price

Contract Details

Minimum Contract Length
12 month(s)
Home Inspection Required for Contract?
No
Online Quote/Application

Contract & Price - 4.5 / 5

In the case of Select’s yearlong base-level contract, no home inspection is required prior to full coverage. For the sake of education and peace-of-mind, this company provides a sample contract and quote calculator on their website. In exchange for a $75 administration fee, they also offer a pro-rated refund if the initial 30 days have expired.

Sample Contract

Select provides a sample contract for potential customers on its website: Select Sample Contract

Cancellation Policy

Select reserves the right to cancel the service contract in the event of fraudulent conduct or misrepresentations by the customer, failure to make the required payments, or upon agreement. The customer may cancel the agreement within 30 days from the order date of the agreement and will be entitled to a full refund only if no service has been provided under the contract. After 30 days, the customer may receive a pro-rated refund for the non-discounted annual plan cost. The customer will be charged a $75 cancellation fee, plus any service expenses incurred by Select Home Warranty.

Claims & Service

Claims

Maintenance Records Required for Service?
Yes
Waiting Period
30 days

Contractors & Service

Contractor Selection
In-Network Only

Claims Processing - 4.8 / 5

Once the policy holder has been covered for the entirety of their contract-mandated 30-day waiting period, Select allows access to their in-network contractor services. In addition to requiring maintenance records in order to provide service, Select also insists that they be notified. If they are not, then reimbursement may be forfeited.

Select Reputation

Company Details

Year Founded
2012
NHSCA Membership
Number of Employees
2-10
TrustPilot Rating
8.4 out of 5
BBB Rating
B
BBB Positive Reviews
38
BBB Neutral Reviews
28
BBB Negative Reviews
273
Date Collected
2019-01-21

Reputation - 5 / 5

Select Home Warranty is a relatively small company that is not a member of the NHSCA. In addition to their TrustPilot rating of 8.4 out of 10, this company has held a B rating with the Better Business Bureau since 2012, backed by 38 positive, 28 neutral, and 273 negative reviews.

Contact & Additional Information

Homepage URL
https://selecthomewarranty.com/
Company Phone
(855) 267-3532
Headquarters Address
1 International Blvd Ste 400, Mahwah, NJ, 07495
Mailing Address
One International Blvd. Suite 400, Mahwah, NJ, 07495
Year Founded
2012

Our Comments Policy  |  How to Write an Effective Comment

Leave a comment for Select Home Warranty
Minimum 12 words.
 No maximum length.
* What's Your Rating?
To make this comment as helpful as possible for our community, please provide at least 2 sentences.

4208 Customer Comments & Reviews

Loading Reviews ...
Matt J
8/11/2019
Responded quickly to a current claim In progress. Good customer service.

D
DD F
8/11/2019
New to buying a Home Warranty .. researched .. deciding after talking with David.. best price and coverage with Select.. Hope it’s as good as it sounds..

W
Warren W
8/11/2019
Buyer Beware! Company policy is to find ways to deny valid claims. Specifically, a plumber told them three times that our hot water heater should be replaced. (normal wear and tear) Select Home Warranty denied based on lack of maintenance. Plumber clearly stated water heater would have failed no matter what maintenance had been done. Still denied. We expect other appliance claims would also be denied based on Select's interpretation of proper maintenance. Also submitted another claim for a leak in the cold water line under the kitchen sink. This claim was never assigned a contractor. Only after asking, I was told it was given to the same plumber assigned to hot water... Read More

P
PB
8/11/2019
Select Home Warranty answers claims in a timely manner and the try to find techs in your area for a prompt response time.

onealterrie
8/11/2019
This Company Lies - I moved into an older home - bought all new appliances- only thing I was concerned about was the older AC - so when the salesman called I asked him specifically about my AC - He they will send a service man out to fix first ( took 4 days in hot July heat) then if it can’t be fixed they will replace - I said it’s really old - he said it doesn’t matter either it will be fixed or replaced - I said again that it’s really old - he said no problem that’s why you would buy this plan to give you peace of mind and not hit with a huge bill if something does go wrong— I believed him and signed up - well a couple months later sure enough it goes out and they deny everything... Read More

scott.polimeni
8/11/2019
Just bought the policy and already made a claim. I received email confirmation of the claim as well as when a contractor was dispatched to fix my problem. So far so good! 👍

Shirley P
8/11/2019
Very polite and responsive when I called to report my problem. Reviewed claims process with me since it had been some time since I obtained their services. I am very satisfied thus far.

R
Robert H
8/11/2019
Easy to put in the initial claim online. But the drop down menu does not have all options--or at least no option for other fill in the blank.

faith.emily.moran94
8/10/2019
I just made my first claim. So far, everything has been fine...

P
Patricia K
8/10/2019
I have a contract with Select Home Warranty for less than one year, this is the third time I need their services. So far, so good, every time I needed either they replace or repair my appliances.

Top Rated
Our Partner

🔥 LIMITED TIME OFFER: $400 OFF! 

$150 OFF + 2 Months Free + Free Roof Coverage

  • Appliance-only, systems-only, or combination plans available
  • Covers single-family, multi-unit, and rental properties
  • Multi-year discount available
  • No home inspection required
  • File claims online or by phone
READ FULL REVIEW >
CALL NOW
See Details

Related to Home Warranties

Top Articles
Suggested Comparisons