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Allegiance Moving and Storage Review

262 Customer Comments & Reviews - see all comments
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Allegiance Moving and Storage is a licensed interstate moving company based in Lake Worth, Florida. Founded in 2018, the company coordinates residential and commercial state-to-state moves and provides storage and auto transport services. The actual moving is done by its network of motor carrier partners.

How is Allegiance rated?

Breakdown

4.7/5
Services Offered
4.7/5
Coverage Area / Company Type
4.7/5
Reputation

Overall Rating: 4.5 / 5 (Excellent)

In contrast to many moving companies who disclose few facts about their operations and services, Allegiance Moving and Storage presents consumers with detailed, specific information about what it does and how much it costs. The company also makes clear that it is a broker, not a mover, unlike some of its competitors who seem to blur that distinction. These are encouraging, pro-consumer practices. Since the company is a newer player in the moving brokerage business, it remains to be seen whether it can successfully navigate the challenges posed by being in the middle between the consumer and the mover. Based on what we've seen, however, we'd be very tempted to give them a try.

Services

Service Offerings
Residential
Corporate
Auto
Distance Offerings
Interstate
Additional Services
Storage and re-delivery
Storage
Packing & Unpacking
Online Tracking
Quote Options
Online
Phone
In-person
Pickup Restrictions
None
Restrictions
None

Services Offered - 4.7 / 5

Allegiance offers all the services that a state-to-state residential move might require: assistance with packing, storage, and auto transport to name the big three. However, since Allegiance is a broker, the services rendered by each mover it partners with will necessarily vary. Consumers are advised to inquire about what services are--and are not--offered by the company that actually performs their move.

Reputation

BBB Rating
NR
Number of BBB Positive Reviews
10
Number of BBB Neutral Reviews
0
Number of BBB Negative Reviews
7
Year Founded
2018
Date Collected
2019-09-27

Reputation - 4.7 / 5

Allegiance Moving and Storage gets high marks from us for the transparency of its operations. The company's website very clearly lays out charges and options and offers firm estimates. These disclosures give us confidence in its operations. However, the company has only been in business for about a year, so unsurprisingly there isn't a lot of information available about its reputation among its customers. To date in 2019, the company has had 16 complaints lodged against it with the Department of Transportation. Most of these concerned problems with estimates and final charges, shipping documents, and pickup/delivery. The company's reviews on the BBB website are mixed, though a majority are largely positive. Allegiance has no reviews on Trust Pilot. Since it is a broker, not a mover, Allegiance's reputation is largely dependent on the behavior of its moving contractors. Careful consumers should investigate the reputation of the mover Allegiance proposes contracting their move to; that will yield a much more useful picture of customer satisfaction levels.

Fleet Details

Number of Drivers
0
Fleet Size
0
Number of Trailers
0
Number of Tractors
0
Department of Transportation License Number
DOT #3183105
MC License Number
MC #128059

Fleet - 4.7 / 5

As a broker rather than a mover, Allegiance doesn't have a fleet of its own. As your advocate through this entire process, Allegiance works closely with the carriers that are in their network and prices and sells the loads according to the carriers' tariffs and the accepted rates. Allegiance has a five-step carrier vetting process. Consumers who are interested in finding out about the number of drivers and trucks their mover has should look up that information once they are told which mover Allegiance plans to assign the project to.

Contact & Additional Info

Homepage URL
Company Phone
(844) 499-5588
Headquarters Address
2216 North Dixie Highway, Lake Worth, FL, 33460

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262 Customer Comments & Reviews

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crawfordrodger92
11/2/2023
I have always done my own moves myself. But with age also comes pain but Allegiance Moving and Storage was able to jump right in and assist me with everything that I needed. They were courteous professional and so hard working. From my moving coordinator , to their amazing customer service, too the on-site and crew I was kept at ease and updated throughout the whole process thank you again for making this old timer able to get everything that he needed done in a timely manner. Highly recommended!


lowreyrobert755
11/1/2023
I use the services of Allegiance Moving and Storage back in June to transport my daughter off to college. I must admit that it was a very emotional time as this is her first time away from home but Allegiance was able to make this emotional transition a lot less stressful. She is now getting settled into her new dorm and as we are getting settled and coming to terms to an empty nest. Thank you again Allegiance for helping this transition be less stressful and overwhelming and also in taking such good care of all of her items.


carlc3446
10/31/2023
I use the services of Allegiance Moving and Storage back in January due to a last-minute military relocation. Not only were they quick to obtain all the documentation that was needed for the base but also for the new location when we're moving too. I'm happy to say that my items are delivered and the timely matter that I asked for and not one thing was damaged or lost. With all the horror stories that you hear and read I am pleased to have chosen Allegiance moving in storage for my relocation. thank you Allegiance and your hard-working team!


bensonjose371
10/30/2023
From the first call with Micheal to the many after with Jackie and Robin in customer service my move went amazingly. It was the first time I have used a moving company so I had a lot of questions and they were a pleasure to not only speak to but also keep me reassured informed. Thank you Allegiance moving and storage for helping me through this process and making it less brutal than I had expected.


fewjames793
10/27/2023
If you're looking for a moving company that will follow through on all the things needed especially for a military relocation than Allegiance moving and storage is the one to call. Sean actually listened to what was required by not only the base but myself and my family. I was shocked with the amazing customer service and the due diligence to confirm everything was in order. I will be getting my items in the next few days and just in time before I leave on deployment. Thank you to the whole team and keep up the great work!


pn434585
10/25/2023
Allegiance Moving took great care of us during our move from Miami to Orlando. They were very responsive whenever we had any questions. My wife called several times on the day of pick up with some questions, and the ladies in the customer service department were very helpful calming her nerves. Overall great job from their team. Will be calling them again if we plan a move in the future.


davidrieth499
10/24/2023
Fantastic job by Allegiance Moving and Storage. They were able to get 2 trucks to my home in New Jersey on short notice. The crew arrived on time and did a very hard days work packing our home. The young men that arrived were fast and packed everything professionally. We were very impressed by their work. Delivery went just as well. They made sure that everything was put into the correct room and all of our furniture that needed put together was done as well. Allegiance took such great care of our family. Very highly recommend them!


listerraymond186
10/23/2023
Amazing job. I hired them to move my daughter from her apartment on the third floor. They showed up on time and were very professional. Made sure we were happy with the packing of her things. They took the time to install temporary protection for our floors and walls. They were very efficient, I was surprised at how quick they finished. My daughter and I were very happy with the whole process.


mwaller376
10/20/2023
We used Allegiance Moving recently to help us with our move to Florida from Michigan. They made the entire process so easy for us. They stayed in contact with us through everything, from the time we booked until the day our furniture was delivered. Their team goes the extra step to make sure your are informed and happy with their services. Thank you for making this move much easier on us and taking all the headache out of moving day.


joseph14hanson
10/19/2023
I had a wonderful interaction with the Allegiance Moving and Storage staff. They were prompt, effective, and very careful with my belongings. The transportation of some of our more pricey and fragile pieces was what I was most worried about, yet they handled them with care and made sure everything arrived in excellent condition. I've never used a moving company before, but Allegiance Moving comes highly recommended.



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