Select Home Warranty Review
ConsumersAdvocate.org
4,208 Customer Comments & Reviews - see all comments
Our content is free because we may earn a commission when you click or make a purchase using our site. Learn more.
Select Home Warranty is a New Jersey-based company that provides home warranty plans across the United States.
They offer three levels of coverage, with optional add-ons to allow homeowners to fully customize their warranties. The company covers all makes and models of appliances and systems. They have a B rating with the BBB.
Our Comments Policy | How to Write an Effective Comment
Leave a comment for Select Home Warranty
4208 Customer Comments & Reviews
Loading Reviews ...
Zero stars! I have worked with 3 warranty companies so far - all have the lowest grade vendors on their lists. Select is by far the worst! I placed a claim Nov 11th 2017 - finally got a vendor out Dec 2, 2017, I called Select at the end of Dec asking when I could expect the repairs. Then the dance began - it was authorized - they apologized for not letting me know - their vendor disappeared - he would not return my calls. Select claimed to have talked to him & he would be out/or in touch soon. Over and over again I got BS from Select - eventually they admitted they couldn't get ahold of the vendor - so - new vendor? No - they couldn't find another vendor - I live in Leesburg, VA -... Read More
Before I used SHW I had a major central AC problem and had to pay out the nose. The Select platinum plan has come through on other repairs on the house and I am more than satisfied with how they handle things and only am sorry I did not have it sooner.
I own a summer retreat property in New Jersey and I let them cover it for the tenants that live most of the year over there. My claims for pipe clogs and other various jobs have been handled to my satisfaction.
With every passing claim I have to give them more and more credit. They have built up a good trust with me. I made my first claim way back in 2013 and it went very well even though I do not remember the details anymore other that it was my stove. Still to this date everything has been great thanks.
Most additions to my house have been covered with this warranty have been covered without any hassle to me. They told me they were not able to fix two things and those things we worked out an agreement where they would send me $100 toward external repair costs. It was fair- I just hope in future they are able to deal with these things directly.
My kids were playing in the sprinklers when one of them found a spot they told me that was gushing water. I went out and saw that something appears to have broken the pipe. I added extra insurance covering sprinklers and it was well worth it. They came and they patched it in two days.
I am very dissatisfied with the service I am receiving. I submit a claim on 3-14-18 and it is now 4-5-18 and no service provided. I have contacted you several times about the same claim but continue to get the run-around and same generic answers about sending me and email with service provider and if they do not contact me within certain time frame to call them to set up service or contact you for assistance but nothing every happens. I continue to ask to be given another service provider, one that can actually come out before 2 month waiting time, but you don't take care of the situation so I have to keep calling back and get the same B.S. This is ridiculous
My two kids had first found that the toilet kept overflowing. We were stuck only with one toilet in the house. The claim was quick and pleasant. The flusher was found to be defective and the drain pipe was rotted. The claim rep showed me this and did a nice job replacing it all.
For a service warranty company they cover quite a few issues. The things I have repair service tickets made for were a fault fuse in the electric box and a creeky noise in my refrigerator that was very odd. All handled in a professional manor I'd recommend.
The property I own is over 4000sq ft. It would be such a pain to handle everything myself and with rising home costs for repair I decided to try a warranty. This is the first warranty I ever owned and I made a couple claims and my feeling is its good for non emergency problems that can wait up to a week for repair. Where they shine is value for the money.
Top Rated
Our Partner
🔥 LIMITED TIME OFFER: $400 OFF!
$150 OFF + 2 Months Free + Free Roof Coverage
- Appliance-only, systems-only, or combination plans available
- Covers single-family, multi-unit, and rental properties
- Multi-year discount available
- No home inspection required
- File claims online or by phone
